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  Tuesday, September 22, 2009 – Permalink –

Online Crash Analysis

May you never need it

Windows Memory Diagnostic

The Windows Memory Diagnostic tests the Random Access Memory (RAM) on your computer for errors. The diagnostic includes a comprehensive set of memory tests. If you are experiencing problems while running Windows, you can use the diagnostic to determine whether the problems are caused by failing hardware, such as RAM or the memory system of your motherboard.

Windows Memory Diagnostic is designed to be easy and fast. On most configurations, you can download the diagnostic, read the documentation, run the test and complete the first test pass in less than 30 minutes.

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<Doug Klippert@ 3:01 AM

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  Tuesday, July 14, 2009 – Permalink –

Print Problems

Some clues

I'm sure that printing problems will pop up in the future as well, but here are some suggestions for the machines we use today:
How to troubleshoot general printing problems in Windows XP

"You've finished your report, presentation, or cost analysis using a Microsoft Office program. The information is rich with data and detail. Now comes the final step: printing it and showing the world your hard work on paper. This is the point at which printing can give you a headache. Right when you want to wrap up your work, project, or school assignment, questions start popping into your mind"

Troubleshoot your printing problems in Office

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<Doug Klippert@ 3:38 AM

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  Thursday, June 18, 2009 – Permalink –

Über Updater


To check on the latest version of a piece of software, you can poke around Tools, Tasks, About or some other menu.
To check out your whole machine including programs that weren't written by Microsoft, or Adobe, look at CleanSofts Update Notifier
What is Update Notifier?
The Update Notifier is a small utility that scans your computer for installed software and displays a list of updates. Also you can see the latest updates for applications from your Watch List.
It will show you updates for programs you forgot you ever installed.
It's a simple download app that is not "installed".

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<Doug Klippert@ 3:22 AM

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  Friday, June 12, 2009 – Permalink –

Frequent XP Problems

Windows XP answers

John Barnett has a nice site with over 100 good WinXP solutions.

"The Windows XP frequently asked questions section contains some of the more popular tips/tweaks. Obviously, this section will be updated pretty regularly so do keep visiting to check what new FAQ's have been added. All FAQ replies are supplied 'as is' I am unable to accept any responsibility resulting from the use of any of the FAQ replies. You use them at your own risk!'

Here's a sample:

  • How Do I Enable Show Hidden Files and Folders

  • How Do I Get XP To Empty The Temporary Internet File Folder When My Browser Closes (UPDATED)

  • How Do I Hide Icons In The Notification Area

  • How Do I Add/Remove 'Supplied By From Internet Explorer Title Bar

  • How Do I Replace a lost, broke or damaged Windows XP CD

  • How Do I Delete An Undeletable File

  • How Do I Create A Desktop Shortcut To The Windows Disk Defragmenter

  • How Do I Enable Single Clicking Of Icons To Open An Application

  • How Do I Disable The Windows XP Splash Screen

  • How Do I Change The Default Location Of The My Document Folder

  • How Do I Backup The Registry In Windows XP
Windows XP FAQ's

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<Doug Klippert@ 3:39 AM

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  Saturday, March 28, 2009 – Permalink –

Forgotten Password

Still sign on, or not

Forgetting your password can be an annoyance or a catastrophe. Here are ways to get back to work.
Note If you have not created a password reset disk, and you have also forgotten the password for all user accounts, you cannot log on to your existing Windows installation for security reasons. This information applies to starting Windows XP typically, to safe mode, and to Recovery Console. In this case, you must perform a "clean" installation of Windows XP, re-create all user accounts, and then reinstall all your programs.

Creating a Password Reset Disk in Microsoft Windows Vista
How to create and use a password reset disk in Windows Vista
How to log on to Windows XP if you forget your password or your password expires
Forgot the administrator's password?

I Forgot My Administrator Password!
Lost or forgotten Windows NT / 2000 / XP password

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<Doug Klippert@ 3:14 AM

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  Monday, November 10, 2008 – Permalink –

WinPatrol Protection

Installation warnings

A favorite trick of spyware programs is to make changes to the Registry. They attempt to do this in the background without your knowledge. WinPatrol is like having a guard dog on duty to warn when intruders are skulking about.

Scotia, New York, August 9th, 2005

"BillP Studios announced today that results of recent tests show WinPatrol PLUS with R.I.D. will detect 100% of the top spyware threats on a Microsoft Windows-based PC. Recent results by independent testers confirmed WinPatrol's "Real-time Infiltration Detection" methodology is effective in alerting users to newly installed software."

"WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. You'll be removing dangerous new programs while others download new reference files.

WinPatrol isn't the only software we recommend for complete safety but with Scotty on Patrol you'll find yourself informed on what's going on inside your computer. WinPatrol puts you back in control of your computer so you'll know what programs are and should be running at all times."

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<Doug Klippert@ 3:53 AM

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  Sunday, September 21, 2008 – Permalink –

Windows Lost!

Open, but hidden

Has this happened to you? You dragged the window over to the far right of the screen it has disappears. When the application is started, the window does not open in the main screen but appears minimized on the Taskbar. Even a right click the window to maximize will not open the app.

Try this.

  1. Hold down the Alt key and tap the Tab Key. When you see the desired window, let go of the Alt key.

  2. Hit Alt+Spacebar

  3. Hit M and then use the arrow keys to get the window to the right spot.

  4. Hit Esc when it's near the right spot.

  5. Now drag on the edges of the window to size it. (do not use the Maximize button)

In the future the window should work correctly.

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<Doug Klippert@ 3:52 AM

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  Wednesday, July 16, 2008 – Permalink –

Troubleshooting Windows Shutdown

I said shutdown!

" Have you ever tried to shut down Windows, only to have the shutdown sequence hang, or to have the computer reboot instead of shutting down? Shut down problems are one of the most common types of problems with the Windows operating system. At the same time though, they are also one of the problems that is most seldom resolved because shut down problems tend to take a back seat to more serious issues. Troubleshooting operating system shut down problems is easier than you might think though. In this article, I will share some techniques with you that you can use to resolve shut down problems on machines in your office."
Troubleshooting Windows Shutdown Problems


Windows Support Center:
Windows Shutdown & Restart Center

The Elder Geek on Windows XP:
Troubleshooting Windows XP Shutdown Issues
Troubleshooting Windows XP Shutdown Issues

Microsoft Support WebCast:
Microsoft Windows XP: Troubleshooting Startup and Shutdown Problems

Vista Shutdown problems

Make Windows Vista Shut Down Services Quicker

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<Doug Klippert@ 5:05 AM

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  Saturday, May 24, 2008 – Permalink –

Windows Guides and Links

A collectors collection

"With over 960 pages scattered throughout the domain, something is bound to catch your attention."

Operating System Guides include:
  • Red Hat 8.0
  • Windows 2000 Professional and Server
  • Windows 2003 Enterprise Server
  • Windows Me
  • Windows Vista
  • Windows XP Home
  • Windows XP Professional

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<Doug Klippert@ 6:49 AM

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  Monday, April 28, 2008 – Permalink –


Plus or minus 32

Microsoft "removed" regedt32.exe from XP.

Regedit.exe's functionality has been merged with regedt32.exe's.

In Windows XP and Windows Server 2003, Regedt32.exe is a small program that just runs Regedit.exe.

Pre XP:

Regedit.exe is the registration editor for 16-bit Windows. It is used to modify the Windows registration database.

Microsoft recommends that you use Regedit.exe only for its search capabilities on a Windows NT 4.0-based or Windows 2000-based computer.

Regedt32.exe is the configuration editor for Windows NT. It is used to modify the Windows NT configuration database, or the Windows NT registry. This editor allows you to view or modify the Windows NT registry.

The editor provides views of windows that represent sections of the registry, named hives. You must use extreme caution when you use it to change registry values.

Missing or incorrect values in the registry can make the Windows NT installation unusable.
An explanation with follow-up links.
A Tale of Two Regeds
By Meryl K. Evans

Editing the Vista Registry

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<Doug Klippert@ 6:49 AM

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  Thursday, April 24, 2008 – Permalink –

Virus Information

Source list

"A virus is a type of program that can replicate itself by making (possibly modified) copies of itself. The main criterium for classifying a piece of executable code as a virus is that it spreads itself by means of 'hosts'.

A virus can only spread from one computer to another when its host is taken to the uninfected computer, for instance by a user sending it over a network or carrying it on a removable disk. Additionally, viruses can spread to other computers by infecting files on a network file system or a file system that is accessed by another computer.

Viruses are sometimes confused with worms. A worm, however, can spread itself to other computers without needing to be transferred as part of a host. Many personal computers are now connected to the Internet and to local-area networks, facilitating their spread.

Today's viruses may also take advantage of network services such as the World Wide Web, e-mail, and file sharing systems to spread, blurring the line between viruses and worms."


Virus Information

Google Directory

Panda Software:

Virus Course

This is a two-hour basic course, through which you will acquire a basic knowledge on viruses and on how to be protected against them.
The course consists of twelve chapters:

  1. The beginning.
  2. Basics.
  3. Viruses and their effects.
  4. Types of virus.
  5. Example of virus.
  6. Example of hoaxes.
  7. Virus entry-points.
  8. What is an antivirus program?
  9. How to combat viruses?
  10. Is my computer protected?
  11. Suspected virus infection?
  12. Some tips.

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<Doug Klippert@ 6:26 AM

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  Sunday, March 30, 2008 – Permalink –

100% is not enough

Slow machine

Here are a couple of areas to look at if your machine slows down for no obvious reason.

Do the three finger Vulcan salute (Ctrl+Alt+Delete) to bring up the Windows Task manager.

If you see a level 100% on the performance tab try these possible solutions.

If you see near 100% CPU activity on the Processes tab by an "Image name" of Cisvc.exe, you might want to turn that service off.

Description: Microsoft Index Service Helper, a service that monitors the memory usage of Microsoft Indexing Service (cidaemon.exe) and automatically re-starts cidaemon.exe if it uses more than 40 MB of memory.

It's needed if you've set up any of your drives or directories to be indexed. Without it running, you could potentially invite a memory "hole", as the indexing service would not clear its RAM usage, as it goes.

If you are not indexing anything, there's no need for it to run

1. Go to Control Panel Administrative Tools > Services
2. Click on the "Standard" tab at the bottom of the box
3. Click on the Name label to sort by Name. Locate "Indexing Service". Double click.
4. Change the "Startup type" to 'Disabled'
5. Click on "Apply"
6. click on "Stop"

Another suggestion:

100 Percent CPU Usage Occurs When You Print on an LPT Printer Port


When you print on an LPT printer port, 100 percent CPU usage occurs until the print job is completed. This slows down other programs until the print job is completed. In some case, other programs may slow down enough that they seem completely unresponsive. This behavior affects all power users who have many programs running at one time.


This behavior occurs because Windows 2000/XP does not have interrupt support for LPT printers.


To work around this behavior, print to a Universal Serial Bus (USB) printer port. If the printer does not have this capability, use a parallel-USB cable.


This behavior is by design.

Also see What Slows Windows Down

Is Vista slow? Ed Bott answers

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<Doug Klippert@ 3:08 AM

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  Thursday, February 14, 2008 – Permalink –

Taskbar Vanishes

Start menu gone

Even though Windows is close to perfect, there are times when it announces that Windows Explorer has failed. This leaves you with a screen and no way to take action, except to reboot the machine.

Here's how to restart Explorer.exe from the Task Manager.

There is also a short video for demonstration.

Disappearing Taskbar

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<Doug Klippert@ 6:40 AM

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  Friday, January 25, 2008 – Permalink –

Task Manager

When your machine has the snivels

There's a lot of stuff going on in the background that you might want to know about.

That's where the Task Manager comes in.

"There are a couple of ways to show the Windows Task Manager: hold down the Ctrl and Alt keys and press the Delete key - Task Manager will then open some versions of Windows, in others you will be presented with a small dialog box that has a button you can click to open the Task Manager; alternatively you can right-click on empty space on the Taskbar and select Task Manager from the menu."

Here's Vista's version:

From the BloodyComputer:

Task Manager 1

Task Manager 2

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<Doug Klippert@ 7:02 AM

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  Monday, December 03, 2007 – Permalink –

IE Temp Files

Storage area

Every once in awhile when the Berners-Lee pipeline clogs up, you are instructed to delete the temporary files that IE saves.

You can do it with the Click of an IE Options button.

Here's where those files are stored:

As you see, you could move that location if you wanted to.

Ed Bott mentioned this in his Blog:

Finding the Temporary Internet Files folder

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<Doug Klippert@ 6:29 AM

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  Friday, November 23, 2007 – Permalink –

Product Key Finder

Search machine

You have a legal copy. You installed it and activated the application.

Now your machine blew up and you have to install it again. Where's the Product key? Probably gone sometime in the past 10 years.

"The Magical Jelly Bean Keyfinder is a freeware utility that retrieves your Product Key (cd key) used to install windows from your registry.

It has the options to copy the key to clipboard, save it to a text file, or print it for safekeeping.

It works on Windows 95, 98, ME, 2000, XP, Server 2003, Windows Vista, Office XP, Office 2003, and Office 2007.


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<Doug Klippert@ 5:34 AM

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  Tuesday, October 30, 2007 – Permalink –

Save the Warning

Easy record

It happens. Your machine balks and spits out an obscure warning message.

You grab a pen and scribble out the error code, which typically is 90 characters long.

Too much hassle!

When the warning box appears, just hit Ctrl+C. The contents of the box are now on the Clipboard and can be pasted into Notepad.

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<Doug Klippert@ 7:12 AM

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  Wednesday, October 24, 2007 – Permalink –

Daylight Savings

Get a little, lose a little

"Beginning in 2007, daylight saving time (DST) will be extended in the United States. DST will start on March 11, 2007, which is three weeks earlier than usual, and it will end on November 4, 2007, which is one week later than usual .This results in a new DST period that is four weeks longer than in previous years.

Unless certain updates are applied to your computer, the time zone settings for your computer's system clock may be incorrect during this four-week period. In particular, you must make sure that both your Windows operating system and your calendar programs are updated.

Home users: If you use Windows Vista or have Automatic Updates turned on, you may not be affected by the change in daylight saving time. If you want to confirm, follow the steps in the Daylight Saving Time Update Guide.

IT professionals and IT managers: The Daylight Saving Time Update Guide will lead you to KB articles and downloads"
DST Help and Support Center

Also see"
Go Back 23 Hours

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<Doug Klippert@ 7:41 AM

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  Saturday, June 23, 2007 – Permalink –

Stop Services

More resources

Not every service that is running on your machine is needed. Windows Networking has published a list that you may want to investigate.

The suggestion is to turn them off one at a time.

Disable unnecessary services to improve workstations performance

Also Bob Cercelli:
Services You Can Disable


Some possibilities are:

Alerter -
Sends alert messages to specified users that are connected to the server computer.

Clipbook -
ClipBook permits you to cut and paste text and graphics over the network.

Fast User Switching -
Windows XP allows users to switch quickly between accounts, without requiring them to log off.
IMAPI CD-Burning COM Service -
You don't need this if you have other software to create CDs.

Messenger -
Transmits net send and Alerter service messages between clients and servers. This is how a lot of pop-up windows start appearing on your desktop.

Portable Media Serial Number -
Retrieves the serial number of any portable music player connected to your computer

Uninterruptible Power Supply Service -
Manages an uninterruptible power supply (UPS) connected to the computer.

Also see:

Check for Ultimate Extras

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<Doug Klippert@ 6:19 AM

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  Wednesday, May 30, 2007 – Permalink –

DNS Cache

Down the drain

Internet connection problems can, sometimes, be traced to a corrupted DNS cache.

Flushing this cache is an easy fix to many of these problems.

Here is how to fix that corrupted DNS cache in vista.

  1. Click the Microsoft Vista Start logo in the bottom left corner of the screen

  2. Click All Programs

  3. Click Accessories

  4. Right-click on Command Prompt

  5. Select Run As Administrator

  6. To view the DNS cache, type ipconfig /displaydns at a command prompt.

  7. In the command window type the following and then hit enter: ipconfig /flushdns

  8. You will see the following confirmation:
    Windows IP Configuration
    Successfully flushed the DNS Resolver Cache

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<Doug Klippert@ 6:37 AM

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  Tuesday, May 29, 2007 – Permalink –

RAM Restricted

32 bit Limit

OK, you have Vista Ultimate, you have a fast machine, but never satisfied you decide to cram it with RAM.

You sweat through installing the chips in these stunted cases manufactures use today.

You switch on the box and . . . What? Only 3451 MB is showing.

A 32 bit machine can only use about 3500 megs. Shades of the old 640K barrier.

Here's an explanation:
Where's my 4 Gigabytes of RAM?

The system memory that is reported is less than you expect if 4 GB of RAM is installed

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<Doug Klippert@ 6:34 AM

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  Sunday, February 04, 2007 – Permalink –

Word in Word

Not IE

Have you clicked on a link and had a PowerPoint or Word document open in Internet Explorer, rather than in the application it was designed for?

Gus Perez brought up the problem in his blog:
Open Word files directly in Word not in IE.

Omar Shahine has put together a reg hack to fix this

Back put your Registry entries first. (requisite warning)

He also covers Acrobat files

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<Doug Klippert@ 7:39 AM

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  Monday, January 29, 2007 – Permalink –

Verbose Messages

The whole story

If you have trouble with slow startup, shutdown, logon, or logoff, you might try this procedure.

This setting allows you to configure Windows so that you receive verbose startup, shutdown, logon, and logoff status messages!

  1. Go to Run and enter Regedit

  2. Find or create the key in


  3. To enable verbose status messages create a new DWORD value called "verbosestatus" and set it to "1".

  4. In order to see the messages, an additional value called "DisableStatusMessages" should be set to "0".

  5. Restart Windows.


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<Doug Klippert@ 6:37 AM

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